Wireless Woes

User: "Hi, for some reason my wireless doesn't work anymore and I didn't do anything to it.  I can't use it at home or in the libraries anymore"
Me: "Okay, lets take a look at it"
User: "They tried to help me at the library but they couldn't figure it out"
Me: "Did you or they try repairing the wireless connection?"
User: "I don't know what that is"
Me: "If you right-click on the wireless icon over here in the task-bar, you can select repair from the menu that opens up"
User: "oh no we didn't know about that"
Me:  After seeing that no networks are in range "Is the wireless card even on?" "Is there a switch on your laptop to turn it off?"
User: "A switch to turn off the wireless? That's a new concept to me"
Me: "Looks like it was off"
User: "I'm so stupid, Thanks so much, you're a life saver"
Me: "No problem, have a nice evening"